It’s not a good customer experience. We wanted to change that…
The Parcelpoint Solution
We’ve created a suite of delivery and returns solutions only possible with our network of 1400 local Parcelpoints.
At the heart of our solution lies pickup and dropoff. For over 1 million Parcelpoint customers, they prefer the simplicity of having a parcel delivered to their local Parcelpoint, for them to pick up whenever they like. And, just as easy to drop off a return.
Having a Parcelpoint store in every neighbourhood has opened up the ability for us to consolidate deliveries and returns, which means the most cost-effective solution for you, and less carbon impact on the planet. And much, much more…
The simplest way to solve all your delivery needs. Just add our Parcelpoint network of 1400 pickup and drop off locations at check out so that your customers never miss a delivery again.
A better returns experience for your customers with our end-to-end service and no integration required. Simple tracking, an NPS of 85, you can’t go wrong! A simple dropoff solution at one of our 1400 Parcelpoint locations.
“Our vision is a world where people are more connected with each other, and their local communities. Where we work together, as neighbours, to help each other.”
And so we created PARCELPOINT.
A network of local delivery, pickup and return locations – convenience stores, pharmacies, service stations – all open late and on weekends – all around Australia, where you can have a parcel delivered, and pick up or drop off whenever you like.
No stress. No missed deliveries. No cards in the mail.
Simple. Personal. Connection.
1.3 million
users
80
NPS
“The return journey is just as important as the final mile in e-commerce fulfilment. In building out a better returns solution, which includes Parcelpoint, Showpo is able to build trust with customers and encourage customers to shop again with Showpo. Ease of use and choice are two key reasons we decided to partner with Parcelpoint.”
Paul Waddy, Head of Operations at Showpo
Want to know more? Download our case study with adidas.
1. Pick the delivery + returns solutions that are the right fit for you
2. Add any upgrades you would like
3. We can help you forecast volumes from past delivery data
4. Check rates based on volumes
5. We’ll send you our Parcelpoint agreement
6. Integrate the Parcelpoint widget
7. Start offering your customers an awesome, local delivery + returns experience!