ParcelPoint is Australia’s largest growing network of over 1000 parcel collection and return locations making it easy for online retail customers to receive and return their online purchases.
Our leading services enable retailers to offer the highest levels of service, convenience and choice to their customers as our network has extended opening hours, weekend trading hours, tracking, insurance and flexibility.
"As Australia’s number one group buying company, Groupon strives every day to provide the best delivery and returns experience to our customers. ParcelPoint provides us the flexibility to offer return services from a network of local convenient businesses across Australia ... ParcelPoint has not only supported us with cutting edge technology solutions for returns management but also provide proficient service and customer care capabilities. Lastly, they have a great team who is driven to add value".
"An easy and effective returns management process is essential for an Omni-channel fashion retailer such as ourselves. ParcelPoint’s proven methods, multiple points of return, leading technology and customer service focus, enable us to provide the high level of service to our customers that they are used to, and simplifies the whole returns process."